Thara
We usually reply within 1 working day (Mon-Fri, 9am-5pm) 😊
Customer Care Team
Hi there
How can i help you today?
Start Whatsapp Chat
Oyen® Pet Insurance and Takaful

Stop paying for your own vet bills

Let pet insurance pay* for your cat or dog's vet bills from any vet clinic or hospital in Malaysia

Get a free quote in 2 minutes

What do furparents say about Oyen

4.7/5 stars on
Eugene Tham
Full claim of almost RM7k of my eldest furkid for emergency treatment before he passed away. No hassle. I paid upfront, and claims were reimbursed after 1 month. Oyen has provided very quick responsive support. Thank you Ayin! I can feel the love you have for pets through our interactions
Mizan Qistina
I have to say, you SHOULD subscribe to this insurance for your furkids!!!! They are very responsive, the process to register and claim was very smooth! This is my cat’s second year with OYEN! Love everything about them. Their customer service was also very helpful. And my claim process was very simple, quick and easy. I once claimed for my cat’s broken nail and they were very helpful and they even message me after a few days asking about the update on my cat’s condition. Never encountered any problems with them in this two years! Will definitely continue using their service in the future years!
Deborah Jeromiah
This is my first year with Oyen, it's the best service I've ever experienced especially with insurance. If only i could say the same for human insurance services.
Reyn Y
Honestly I must say getting my chihuahua Sonny insured with Oyen MSIG is one of the best decision I have made in my life and also Sonny’s life.Recently my boy was diagnosed with a heart condition and was put under medication for the rest of his life.After the vet visit,I had contacted Thara- one of Oyen’s customer service representative and boy I kid you not, I have received one of the most outstanding customer service as they were ever so prepared and willing to assist me with any questions that I had regarding Sonny’s condition.A million thanks to everyone on Oyen’s wonderful team for your accessible and exceptional assistance. I can’t thank you enough, well done!Love,Sonny and I.
Asakir Hafiz
Really had good experiences with this insurance , the process is straightforward and simple , got my fund within 5 working days after claim. Most important thing is my furbaby tamtam now is healthy after getting treatment. Shout to KK (customer service) for your excellent service for my Tamtam
Leong Cheng Yee
One of the best decisions I have made to protect my furkid - get her insured. Had been surveying the market for the best insurance company that can give her the best protection and I would say Oyen Pet Insurance is just perfect.I claimed twice for my puppy's medical fee, and the process was easy, smooth, and fast. Was assisted by Thara and Kartene, who are really informative and helpful. Thanks a lot!For pawrents who are considering getting your babies insured, Oyen would be your best choice :)
Parames Mano
I'm glad i made the right decision to purchase the insurance for my 2 cats. My cat fractured both his hip joints recently and required surgery. Cost was roughly RM3k but my claim was approved 90%.
Sharina Adam
Proses pendaftaran yang mudah, proses claim juga mudah. Saya telah mendaftar insurans Oyen untuk 6 ekor kucing kesayangan saya, setiap kali mereka ada masalah kesihatan, saya cuma perlu membayar 10% sahaja dari jumlah bil dan Oyen membayar selebihnya. Terima kasih Oyen.
Aaron Fernandez
Excellent service, professional handling of claims and fast hassle-free reimbusements. I'm very impressed!! I guess I'm gonna be a lifetime (My furkid's lifetime that is) client :-)
Glenn Rialto
One of the best decisions i've ever made! Oyen has been wonderful since the very beginning. Super responsive and very friendly. Claiming process is very easy and very fast. I will give Oyen 7 stars instead of 5!
Sofiah Rahman
I have been so touched by the personal service and prompt responses received by the Oyen team. Any questions posed were always promptly answered.
Intan Nabilaa Idrus
Thank you Fikri for assisting me and helped me answer all of my questions regarding the policy. I was so satisfied with the answers which was regulatory and law related and he took it like a champ !! I immediately signed up for the policy ! Also great initiatives from the founders for developing this (psstt.. when are you guys going to crowdfund I believe in your business so much I want to invest :D)
Read more Google Reviews

With Oyen, you can claim back for

Vet Bills

For any unexpected illness, accidents, injuries and emergencies. We pay for consultation, surgery,  medication, treatment and hospitalisation. For any clinic in Malaysia.

Third Party Injury

For when your pet accidentally damages properties of others or injures them (or their pet). Includes legal fees, compensation and medical costs.

Farewell Cost

For saying goodbye to your pet. Includes pet cremation, burial costs and plot, funeral expenses and columbarium.

Get Quote

Oyen's plan and coverage

Discounts for multiple pets (group policy)
Get 10% off yearly plans for extra pets in one transaction
CATS AND DOGS INSURANCE IN MALAYSIA
From
RM30.60/month
monthly and yearly plans available
Up to 90% reimbursement rate
Takaful plans for cats available (shariah-compliant)
No medical checkup needed to get insured
Up to 15% Off (No Claim Discount)
Get Quote
Vet bill Coverage Limit (Annual)
Up to RM8,000/year
Vet medical costs that is covered:
Surgical fees
Consultation fees
Diagnostic tests (Blood test, x-ray, ultrasound)
Prescribed medication
Surgery follow-ups
Up to 60 days
Clinic overnight stays / Hospitalisation
Third party liability or injury
*subject to deductibles
Burial/Farewell cost
Only yearly plans are eligible for the No Claims Discount (NCD) during renewal and Multi-Pet Discount
  1. There will be a 30 day waiting period that begins on your policy start date. Any illnesses or symptoms that occur during the waiting period will not be covered.
  2. Oyen pet insurance is designed to help you when your cat or dog is unexpectedly injured or ill. We do not cover pre-existing conditions and congenital diseases.
  3. Commission of 25% that is inclusive within the premium will be payable to Oyen for providing insurance advice & claims assistance/services to you when you purchase a policy through this site. Otherwise please visit www.msig.com.my.
  4. The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM.
*Policy terms and conditions apply

Why do people choose Oyen Pet Insurance?

Pet Insurance tailored to your pet's needs
Comprehensive coverage designed for your pet's breed, age and health needs
Hassle-Free Claims Process
Manage your pet insurance claims effortlessly. Submit claims, track progress and access your policy anytime.
Expert Support & Guidance
Our dedicated and knowledgeable team is here to help you

What can you protect with Oyen®?

Get a quote within 3 minutes
Cat Insurance
Protect your feline friends today from major to minor illnesses and even accidental injuries
Learn more
from RM32/month
Dog Insurance
Safeguard your doggies today against unexpected illnesses and injuries with the best coverage in Malaysia
Learn more
from RM51/month
Takaful Kucing
100% syariah compliant coverage for your feline friends today from illnesses and accidental injuries
Learn more
from RM319/year
Travel Insurance
Protect your memorable journeys against unforeseen setbacks and unexpected incidents today
Learn more
from RM66/trip

Claim with convenience

happy dog
1

Visit any vet in Malaysia

Visit any licensed vet in Malaysia with an Annual Practising Certificate (APC)

2
happy dog

Submit your claim online

Submit your vet receipt and information about your furbaby's vet visit in your Oyen account

3
happy dog

Get paid directly

We pay directly into your bank account in 3-4 weeks

Dedicated and Knowledgeable Oyen Team

Do you have a question about your pet insurance coverage or your policy? Our dedicated customer support team is always be ready to help.