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Pet Insurance (General)

[Announcement] Increasing Coverage Limit effective 11 November 2024
Can I insure pets other than cats and dogs?
Are all cat and dog breeds covered?
How are pet insurance premiums calculated?
Why is Oyen pricing pet insurance based on age and breed?
Are vaccine-preventable illnesses covered under pet insurance?
I have an existing plan with MSIG directly. Can I transfer my plan over to Oyen?
What does Oyen Insurance policy cover?
When does my pet insurance coverage start? What is a waiting period and how does it work?
What are the exclusions for my pet insurance policy?
Why are Congenital Conditions Excluded from Policies, and What Exceptions Exist for Hereditary Illnesses? (With Examples)
How do I request for edits or amendments to my Oyen insurance policy?
What Supplements Are Not Covered Under Pet Insurance? And Why?
What is a deductible in Oyen Pet Insurance?
Do I get a referral bonus if I recommend Oyen to a friend or family member?
Does my pet need to go for a medical examination before I can buy them a policy?
Can I buy a pet insurance for someone else? Or for a stray cat or dog?
I don't know the exact age of my pet, what can I do?
How much does the Oyen Pet Insurance or Certificate cost?
What is a vet medical ID?
What are the criteria for my pet to be eligible for insurance or Oyen Takaful Kucing?
What is a claims reimbursement rate (for vet medical) and how is the claims paid to me?
I have more than 1 pet, can I buy a group pet insurance policy?
What is a pre-existing condition?
How do I receive Oyen's free microchip (for pet dogs)?
To whom do I pay the insurance premium or contribution, and how is it processed?
Can I get coverage if my pet is already injured or sick?
Does the plan cover euthanasia and burial cost?
What is a co-payment?
Why do I need pet insurance or Oyen Takaful Kucing?
What does third party liability cover?
Can I add my pet's microchip number after I purchase the policy?

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Pet Insurance (General)
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Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.

We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).

Oyen Sdn Bhd (1401523-D):
Block C, Megan Avenue 1, C-7-3, 189, Jln Tun Razak,
50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my

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