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Pet Insurance (General)
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Policy Information and Guide
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Policy Information and Guide
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
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Important 8% SST Updates to Pet Insurance
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
Why are Congenital Conditions Excluded from Policies, and What Exceptions Exist for Hereditary Illnesses? (With Examples)
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Pet Insurance (General)
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I have not received my Takaful Certificate yet after 1 working day.
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Claims
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Pet Insurance (General)
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Dog Insurance
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Claims
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Pet Insurance (General)
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Cat Insurance
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Pet Insurance (General)
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Cat Insurance
Can I submit my pet cat's vet medical documentation and photo after I purchase the policy?
Pet Insurance (General)
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Billing and Payment
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Policy Information and Guide
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Pet Insurance (General)
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Pet Insurance (General)
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Claims
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Dog Insurance
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Claims
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Pet Insurance (General)
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Pet Insurance (General)
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Cat Insurance
Why do I have to submit my cat's vet medical documentation and photo to qualify for the insurance?
Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
I have more than 1 pet, can I buy a group pet insurance policy?
Claims
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Dog Insurance
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Pet Insurance (General)
What is a pre-existing condition?
Dog Insurance
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Dog Insurance
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Pet Insurance (General)
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Claims
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Billing and Payment
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
Does the plan cover euthanasia and burial cost?
About Us
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About Us
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
Can I add my pet's microchip number after I purchase the policy?
Policy Information and Guide
What is the certificate or policy effective date?
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Can I get coverage if my pet is already injured or sick?

Pet Insurance (General)

If your pet is currently injured or sick, unfortunately, you won't be able to claim for those conditions under either Oyen's pet insurance or Takaful Kucing plan. Both plans are designed to cover unexpected accidents and illnesses that occur after the policy or certificate is in effect. Pre-existing conditions, which include any injury or illness your pet had before obtaining coverage, are excluded.

If you need more help, you can WhatsApp us at +60162996840 or email us at care@oyen.my.

Certificate and policy terms and conditions apply.

Related articles

Can I insure pets other than cats and dogs?
Are all cat and dog breeds covered?
How are pet insurance premiums calculated?
Why is Oyen pricing pet insurance based on age and breed?
Are vaccine-preventable illnesses covered under pet insurance?
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