I have an existing plan with MSIG directly. Can I transfer my plan over to Oyen?

We are happy to hear that your fur baby is insured! And to answer your question, you CAN switch over to us if you prefer :) You may switch to Oyen either upon renewal or if you cancel your existing policy with MSIG. 

Here are some things you should know before making the switch:

1. You will be considered a new pet owner when you make the switch to Oyen. So, this means a 30-day waiting period will be effective from the start date of your policy. 
2. Your policy with us will follow all of Oyen's policy terms and conditions. We would encourage you to thoroughly review all the terms about coverage, exclusions & and eligibility before considering the switch; i.e. difference in benefits (No death benefit, advertising, and boarding kennels)
3. Any conditions that your pet has and was treated for before (that you may have claimed with MSIG directly) will be considered pre-existing conditions, which will not be covered (even if the pets didn’t have the condition before start date of your first insurance with MSIG)