You won't be able to change your Oyen Pet Insurance or Oyen Takaful Kucing plan during the current certificate or policy/certificate period. However, you may choose to upgrade or downgrade your plan when it is due for renewal after 1 year. If you decide to upgrade, any health conditions you’ve previously claimed for will maintain the same vet medical limit as your previous plan, while new or unrelated conditions will follow the limits of your upgraded plan.

Example for Cat Plan

First Year:
 - Plan: Cat Basic Takaful
 - Vet Medical Limit: RM3,500
 - Claimed Condition: Pancreatic condition
‍
Renewal:  
 - Upgraded Plan: Cat Plus
 - New Vet Medical Limit: RM5,000
 - Limits:
   - Pancreatic condition: RM3,500 (same as previous plan)
   - New/unrelated conditions: RM5,000

Example for Dog Plan
‍
First Year:
 - Plan: Dog Basic
 - Vet Medical Limit: RM3,500
 - Claimed Condition: Pancreatic condition
‍
Renewal:
 - Upgraded Plan: Dog Plus
 - New Vet Medical Limit: RM5,000
 - Limits:
   - Pancreatic condition: RM3,500 (same as previous plan)
   - New/unrelated conditions: RM5,000

If you need further assistance, feel free to WhatsApp us at +60162996840 or email us at care@oyen.my.

Policy & certificate terms and conditions apply.