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Why am I seeing the full price when I only want to pay for monthly?

Note: This is only relevant for debit / credit card users

For Credit/Debit Card Users

Choosing to pay with your card might be easier than online banking, as you will only need to make one payment. 

During checkout, you will be prompted to authorise the full year's premium on the OTP page. This is just to authorise auto-debit for the next 11 months, for an easy and worry-free payment.

Example:

Your total payable for the first month is RM33.92. 

When you choose credit/debit card, the OTP page will show the amount for the entire year RM407.04 (RM32.92 x 12).  This is just to authorise the charge for the next 11 months.

Your actual total payable and what is charged for the first month = RM33.92.


Remember, the full amount displayed during the credit/debit card authorisation process is just for verification. You will not be charged the annual amount upfront.

Need Assistance?

I understand this process might seem a little complicated, but our customer service is here to help you every step of the way. If you need more help on this, you can WhatsApp us at +60162996840 or email us at care@oyen.my.

Policy terms and conditions applies. 
*the amount provided in this article is just an example

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