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How long does it take to get my claim reimbursed?

Important update: Oyen Takaful Kucing is being discontinued

As of 5 May 2026, Oyen Takaful Kucing is no longer available for new sign-ups, and renewals will end on 5 July 2026. If you currently hold an active Takaful certificate, your coverage continues unchanged until your certificate's end date. Read the full update

Once the documents you submit are complete, Oyen will help prepare your claim submission to the Takaful Operator. If all information is in order and the claim has been approved, Zurich General Takaful Malaysia Berhad will aim to transfer the claim amount, after deductible if applicable, to your bank account directly between 3 - 4 weeks.

Certificate terms and conditions applies.

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