New claim

We strongly encourage you to submit within 7 days of your visit to the clinic so that you and your vet have clear memory on what happened~

We totally understand that life can get busy, and sometimes you might need a bit more time - don't worry, you have up to 30 days to submit.

Follow-up claim

If you have scheduled follow-up visits after your first visit, it is best for you to compile your documents and submit them as one. That way, we can review everything at once and have all the details we need to ensure a smooth claims experience!

To read more about how to ensure a fast claims payout: click here