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Sorry your pet may not be eligible for insurance currently 😞
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We're deeply sorry to hear about the loss of your pet :(
To claim for burial or cremation costs, please follow these steps:
1. Keep the Receipt: Make sure to keep the receipt from your vet or any undertaker service provider for handling your pet's funeral, burial, or cremation expenses.
2. Log in to Your Dashboard: Go to your user dashboard at Oyen Login.
3. Submit Your Claim: Navigate to the "Claim" section in your user profile. When submitting your claim, be sure to select:
- "Funeral Expenses and/or Handling Charges" for Oyen Takaful Kucing.
- "Burial and Cremation Costs" for regular Pet Insurance.
If you need further assistance, you can WhatsApp us at +60162996840 or email us at care@oyen.my.
Certificate and policy terms and conditions apply.
Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.
We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).
Oyen Sdn Bhd (1401523-D):
Block C, Megan Avenue 1, C-7-3, 189, Jln Tun Razak,
50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my
